This privacy policy (“policy”) outlines how Healgen Scientific (“us”, “we”, “our”) uses and protects the data you provide to us when you visit our website and use our apps available on Apple’s App Store (iOS) and Google Play Store (Android). At Healgen Scientific, we prioritize the privacy of our customers, app users, and visitors.
Healgen Scientific LLC is a developer, manufacturer, and distributor of healthcare products and services. We are located at 3818 Fuqua St, Houston, TX 77047. You may contact us via our website at www.healgen.com, by phone at 866-982-3818, or by email at customer.support@healgen.com.
HealSnap is an app developed by Healgen Scientific LLC, designed for interpreting results from health-related test kits that are typically analyzed visually. These tests utilize immunoassays or chemical reactions to produce color changes or color bands in test kits/devices. The app captures images of test strips or spots and employs AI algorithms to evaluate results, determining the presence or relative quantity of analytes. HealSnap operates offline, ensuring no information is collected by Healgen Scientific during its download and usage.
We only access or collect information that you voluntarily provide us through email, online contact forms, or other direct communication. This information will be used solely to respond to your inquiries and to enhance our services. We do not share, sell, or rent this information to external parties, except when necessary to fulfill your requests, such as shipping orders.
Healgen Scientific is dedicated to securing your data and maintaining its confidentiality. We employ measures to prevent data theft and unauthorized access to protect all electronically stored information. However, it is important to note that no method of electronic storage is completely secure. While we strive to implement commercially acceptable safeguards, we cannot guarantee absolute security of the information provided to us.
Although we do not collect information through the use of our apps, app users may collect information for their own purposes or for the services they provide. Healgen Scientific does not have access to this information and assumes no responsibility for the content, privacy policies, or practices of any third party utilizing our app. We strongly recommend reviewing the Privacy Policy of any third party providing you services through the HealSnap app.
By using our website and our app, you consent to our Privacy Policy and agree to its terms and conditions.
We may update our Privacy Policy periodically. Any changes will be posted on this page, and you are advised to review this Privacy Policy regularly. Changes become effective immediately upon posting.
For any questions regarding this Privacy Policy, you can contact us: